How to book

Please ring 07855 488058 or email sjcward@btinternet.com to confirm availability.

To proceed with a booking please return the completed booking form together with payment of one third of the rental - this can be done electronically (bank details can be provided for payment) or posted to The Lodge at Colmer, California Cross, Devon PL21 0SG.  On receipt of your completed booking form and one third-payment cheque your reservation will be confirmed by email or phone.

The outstanding two thirds rental payment plus a separate cheque for the security deposit of £150 will become due 60 days prior to your stay.  This security deposit cheque will not be banked except in the circumstances detailed in the Terms and Conditions attached.  On receipt I will send you full information on the cottage.

Please refer to our Terms and Conditions.  You are strongly advised to take out your own holiday insurance to cover cancellation.

Terms and Conditions of Rental

Reservations for accommodation are accepted by the owner on the following conditions:

Provisional reservations can be accepted by telephone and must be confirmed within 5 working days by our receipt of a completed booking form together with payment of one third deposit of the rental as detailed on our Tariff Schedule.

Once confirmation of the booking has been issued by the Owner, the Hirer is responsible for the total advertised price shown on the booking form and the balance of the total rent is due 60 days prior to the stay, together with a security deposit cheque of £150.00.  This cheque will be held against any charges incurred in the unlikely event of a breach by the hirer of the conditions, eg breakages, damages, additional cleaning etc.

For bookings made less than 60 days before arrival the total amount of rental, plus the £150 security deposit is payable with the booking form.

Any cancellation must be in writing. The deposit is then forfeited and the hirer remains, as stated in Para 2,  liable for the full balance of hire. Should the cottage be re-let, the balance will normally be refunded less a charge for any additional expenses incurred.

All bookings are from Saturday to Saturday (shorter breaks as arranged). Guests may arrive at any time after 3.00 pm on day of arrival, and must vacate the cottage by 10.00 am on day of departure.

We regret no pets are allowed.  For the benefit of all guests, please note that this is a non-smoking cottage.

The Owners will not be responsible for injury to guests or third parties, or loss/damage of their belongings/baggage. If you wish to insure against these eventualities, please arrange as necessary.

No more than six people plus baby may occupy the cottage at anytime during the period of the let.

The owners reserve the right to enter the cottage at any time during the let for inspection or repairs, to take repossession of the accommodation if, in their opinion, any party acts in a manner which is prejudicial to the well-being and comfort of any neighbours.

If the accommodation is not available as a result of any eventuality outside the owners’ control, the owners will make a full refund but the hirer shall have no further claim against the owners.

The hirer is responsible for the property and is expected to take all reasonable care of it. The property (including all equipment, utensils, etc) must be left clean and tidy at the end of the hire period.

There are a number or regulations governing the use of the facilities on the estate to ensure everyone enjoys them in safety. These include hours of use and the supervision of children and must be obeyed at all times.

Contact us immediately should any problem arise with the cottage and, if possible, we will attempt to address the problem.  In the event of any complaint about the estate facilities, you should notify the Estate Co-ordinator. If satisfaction is still not obtained, the matter should be reported to us so that an-on-the- spot investigation can be made during the tenancy. In no circumstances will compensation be paid or correspondence be entered into in connection with complaints raised after the property has been vacated.

The tenancy created by this agreement is a Holiday Let within paragraph 9 of Part 1 to Schedule 1 of the Housing Act 1988.  The hirer is responsible for all members of the party and is liable for any damages caused to the Colmer Estate, its facilities and amenities (ie furniture, games equipment, indoor pool etc)

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